Support
Straight answers about how to reach us and how fast.
Email derek@borikeninvestmentgroup.com and you will get a reply from a person.
Response times
- Hours
- Monday to Friday, business hours, US Central time.
- First reply
- Within one business day.
- Weekends and holidays
- No coverage. Messages sent Friday evening are answered Monday.
This is a small operation and those hours are real rather than aspirational. If a tool is fully down, say so in the subject line and it gets looked at first.
What helps us fix things faster
- Which tool, and which browser or platform
- What you expected to happen, and what happened instead
- A screenshot if the problem is visual
- Whether it happens every time or occasionally
Reporting a security issue
Email the same address with SECURITY in the subject line. Please give us
a reasonable chance to fix an issue before disclosing it publicly.
Tools
UTM Link Builder
Chrome extension. Collects no data and makes no network requests.